Start client work on a tracked record.
Use the prospective-client request for domains, launches, billing issues, support, account access, or new service work. Use direct department contact only for legal, press, partnerships, or corporate matters that do not belong on a client record.
Prospective-client request
Start here: /new-client
Phone: (650) 963-2817
Office: San Jose, California
Include the organization, what needs to be bought, fixed, launched, transferred, or changed, plus any date that matters.
Sensitive or direct department matters
Portal upload: Current partners may use account login.
PGP: security@gopsco.com (fingerprint on request).
For sensitive context we can issue a secure upload path after first contact. Client work should still start from the tracked request when it belongs to an account.
Useful context
- Organization or account name.
- What you need to buy, fix, launch, transfer, or change.
- The domain, service, or affected system if known.
- Target date, renewal deadline, launch window, or outage impact.
- The decision maker, billing owner, or accountable contact if one is already known.
Start at /new-client when the work should be tracked from the beginning.